More Home Runs, Less Hassle:

Baseball New Zealand's I.T. success story

Background

Baseball New Zealand (BBNZ) is the national sports organisation (NSO) responsible for the growth and development of baseball in Aotearoa, from grassroots to elite levels. With four regional associations, 21 clubs, and thousands of players, coaches, volunteers and supporters, BBNZ plays a vital role in developing the sport here in NZ. BBNZ is recognised and partnered by both Sport NZ and the World Baseball Softball Confederation (WBSC), delivering national and international tournaments & events, providing national frameworks for community grassroots participation and NZ teams that compete on the world stage to expand the game of baseball and its presence across the country.

Challenge

As a small organisation, BBNZ faced several challenges, including:

  • Disorganised Document Management: Critical files were stored in multiple locations, making collaboration difficult.
  • Security Risks: Without a structured IT security framework, the organisation was vulnerable to cyber threats.
  • Outdated Technology: The team needed modern laptops and a managed IT environment to work efficiently.
  • Inconsistent IT Support: As a highly mobile organisation, BBNZ required reliable remote IT support, especially for staff travelling internationally.
  • Limited Access to Nonprofit Benefits: Their initial application for Microsoft’s nonprofit programme was declined, restricting access to cost-effective software solutions.

Services

To streamline their operations, provide efficiencies, enhance security, and provide ongoing support, BBNZ contacted XP for IT support.

  • Document Centralisation
  • Enhanced Security Measures
  • Remote IT Management
  • Hardware Upgrades
  • Microsoft Nonprofit Status Assistance
  • Ongoing IT Support & Licensing

"After my initial meeting with XP I felt relieved to bring BBNZ the administrative efficiencies we required to function well as an organisation.The support and effort XP has provided for BBNZ has allowed us to operate more efficiently, implement the necessary IT infrastructure, and receive ongoing support, enabling our team to focus on their roles and responsibilities."

Megan Crocket, CEO, Baseball NZ.

The Result

Since partnering with XP, BBNZ has experienced significant improvements, including:

  • Improved collaboration and efficiency: With a centralised document management system, staff can now access and work on files seamlessly.
  • Stronger security: A well-structured security framework has reduced risks associated with cyber threats and data breaches.
  • Reliable IT Support anytime, anywhere: The ability to receive remote IT assistance ensures staff productivity, even when traveling.
  • Cost savings and software access: Securing nonprofit status with Microsoft has enabled BBNZ to access essential tools at reduced costs.
  • Peace of mind: With XP managing their IT infrastructure, BBNZ can focus on their core mission without worrying about technological challenges.

Why choose XP?

For nonprofits and sports organisations facing similar challenges, XP provides tailored IT solutions that enhance efficiency, security, and overall operations. With expertise in cloud migration, security improvements, and ongoing IT support, XP empowers organisations to focus on what matters most—their mission.

Need support that fits your nonprofit's needs–big or small?

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