Smarter Finance for Better Care at Selwyn Village

Selwyn Village transformed its outdated finance systems with help from XP, making life easier for staff and residents alike.

Background 

The Selwyn Foundation provides affordable housing and care for older adults across Aotearoa New Zealand. At Selwyn Village, residents enjoy retirement living that supports independence and wellbeing. The Selwyn Foundation also runs Selwyn Centers, community hubs that reduce loneliness and promote healthy ageing through social connection.  

Challenge

  • Limited Access – Staff needed IT Support just to access basic financial data, causing delays and unnecessary costs. 
  • Outdated – Their legacy system was clunky, complicated and no longer fit for purpose. 
  • Grant Tracking Issues – With over 750 residents, they needed a smarter way to track grant disbursements. 

 

Services 

 Selwyn turned to XP’s Finance Support team to modernise their systems and streamline processes. 

  • Xero Implementation 
  • Integration with Approval Max and Asset Guru 
  • On-site training 
  • Parallel processing to avoid backlog.

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Outcome

XP moved Selwyn Village to Xero, so staff are empowered with better visibility and control over their finances.. 

Key outcomes:  

  • Empowered staff – Teams can now run reports and access financial data without relying on external consultants. 
  • Faster, easier compliance – Audits and reporting are now seamless and aligned with nonprofit regulations. 
  • Real-time efficiency – With live data capture, automated GST filing, and simplified approvals, staff save time and reduce errors. 
  • Better experience for residents – Online invoice payments are now just one click away. 

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