IT Support | Xtreme Productivity

Seamless IT Support

At XP, we understand that for charities and not-for-profit organisations, every resource and moment counts.

That's why we are your trusted single point of contact for all your End-user and Information & Communication Technology (ICT) Support needs. At XP, we're not just your technology support; we're your technology partners, dedicated to helping you achieve your mission with efficiency and excellence. The cause never sleeps, and neither do we.

IT and end user support

Our dedicated team is thoroughly trained and boasts years of expertise in customer service and problem resolution. We know that in the world of nonprofits, every hiccup matters. That's why our experts are capable of swiftly resolving any issue with your hardware, software, or operating systems. We utilise industry-leading tools and methods to ensure that your systems operate at optimal performance. So, your team can focus on advancing your noble mission, not troubleshooting tech problems.

Cloud Telephony

Voice over Internet Protocol (VoIP) has revolutionised telephony by reducing costs. The next evolutionary step is a cloud PBX, offering scalability without hefty infrastructure investments. XP can provide you with a comprehensive telephony solution that includes interactive voice responses (IVR), smart call routing, call centre capabilities, and seamless integration with Microsoft Teams, Office 365, and Dynamics 365.

Local servers, networks and infrastructure

Network and server maintenance shouldn't be a burdensome chore for charities and not-for-profits. Whether you're looking to extend your network to reach more communities or upgrade your current infrastructure to better serve your cause, our network professionals can help you every step of the way. We'll ensure that your organisation stays connected, efficient, and ready to make a positive impact.

Hardware and Software procurement

We understand that IT procurement is more than just finding the cheapest option. You need a provider who can balance cost and quality, especially when your mission relies on it. World-renowned ICT brands have recognised our collaboration with top hardware and software makers. This means we'll assist you in finding, buying, or supplying whatever IT or communications needs you have. Our goal is to ensure you get the best value for your investment, so you can redirect your resources where they matter most.

Client Story

“Xtreme Productivity is an IT Service Provider who puts the customer first.

”SPCA NZ has a great relationship with the team, who support us 24/7. All problems are resolved in a timely, polite, and professional manner.”

David Young, SPCA New Zealand Systems Manager

Read the story
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